Tain provides operators with the ability to outsource many areas of their online gaming operations. This leaves you more time to get on with the all important aspects of growing your business.
Our experienced support team is very dedicated and here to handle your customers’ needs via email and live chat every single day of the year and in any language you require.
Tain support services include:
- 24x7x365 days a year
- Email support
- Phone support
- Phone promotions
- Live chat
- Live promotion
Tain’s payments team can give you a market leading processing of customer deposits and payouts. It’s key to offer quick deposits and payouts while keeping the fraudsters out.
- Payment System setup
- Tain Payment Gateway setup
- Handling of payment issues on a player, company and PSP level
- Creating and Processing of Bank Payout Batches
- Processing of customer deposits
- Daily reporting
Risk and Fraud
Our risk and fraud team are market leading experts. Their speciality is keeping the fraudsters out. Throughout the years we have fine-tuned our systems and our Risk and Fraud procedures.
- Know-Your-Customer procedures
- PSP system monitoring
- Tain Payment Gateway monitoring
- Account activity monitoring & player pattern checking
- Transaction monitoring
- Charge-back control
Tain can offer a full range of promotion services. We can manage your banners, bonuses, create satellite structures, setup rake & point races and much more to drive your business forward.