Tain knows that our customers need to be up and running every second of every day. That’s why our operations team are the front line of our systems management solution. The operations team are based out of our Maltese offices and are tasked with managing all hardware under our supervision.
The operations staff have broad experience in many areas of ICT, including Systems Administration, Database Administration, Networking and Security. To keep fully aware of the health of all production facilities, the operations team use a mixture of solutions, including proprietary software, open source software and our own in-house designed and built ControlCentre that gives an instant overview of what’s happening at any of our sites and clients. As soon as ControlCentre identifies an anomaly, the operations team can investigate and deal with the issue before it becomes critical.
Operations team are able to perform detailed analysis of your products and assist is getting more horsepower from your equipment. If disk I/O is a bottleneck that is slowing your sportsbook, they’ll help you get it resolved quickly. Likewise, the DBA team are experts in getting that extra boost you find with a perfectly tuned database.
Outsourcing your operational requirements to Tain can reduce the headache of 24/7 technical management and leaves you able to concentrate on the important things: your customers and your business.