Tain awarded Romanian gaming licence

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August  22, 2016 – Malta (Press Release): Tain, the leading software and solutions provider to the iGaming industry, today announced that it has obtained a Class 2 license from the Romanian National Gambling Office (ONJN).

Tain will now be able to supply its platform to all online gaming operators in Romania’s recently regulated market.

The licence is the first Tain has acquired in Eastern Europe, and comes as part of a wider strategy of targeting expansion in the region’s regulated markets.

Mathias Larsson, Managing Director of Tain, said:

We are delighted to take this first step into one of the regulated markets within the Eastern European region. We have customers that are already operational in Romania, and there are many others that have showed interest in working with us.

As we are already integrated with all premium content providers that hold a licence in Romania, Tain is now the perfect choice for operators wanting to enter the market.

Tain has a well-defined and ambitious strategy that has identified the potential of the Eastern European region, and we hope to soon announce the attainment of further licences. We expect Hungary to be the next market that we enter.

The licence award comes less than a month after it was announced that Tain had been acquired by XIN Gaming, the leading developer of games for the Asian online casino market.

Larsson said:

“We have made a lot of progress in the short period of time since acquiring Tain.

Tain has a long heritage, but we are on the verge of a dynamic and exciting new era for the company. We are, of course, keen to discuss our ambitious plans with any new and existing customers within the iGaming industry.”

 

About Tain

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

 

Contact

Mathias Larsson

Managing Director, Tain

Email: mathias@tain.com

Tel: +852 972 36259

Recruiting a Helpdesk Agent

Tain is seeking to expand our Services Team.  Operating from the Malta offices, the Tain Services Team provides 1st and 2nd Line Support, Payments and Risk & Fraud Services, Bonus/Campaign setup and monitoring for a number of Tain clients. We are looking for an energetic person to join us as part of this fast moving company in a fast paced industry.

The responsibilities include but are not limited to

  • Handle customer communication in relation to incidents, service requests, roll-out of new features or other related matters in a timely and professional manner.
  • Pro-actively come up with solutions to customer problems.
  • Perform identity checks, and actively monitor player activity to identify and stop any possible fraudulent activity.
  • Monitor and process payments, and ensure the continuity of payment services provided to the customers.
  • Schedule and perform TAIN platform demonstrations to prospective clients and provide training sessions to newly signed clients as well as for existing clients.
  • Liaise with other departments and 3rd party providers in order to tackle incidents, support requests as well as new product and integration requests.
  • Liaise and assist other departments with day to day tasks, reporting and the set up of new clients.
  • Actively assist the Account Management team with any tasks required.
  • Keep up to date with all Tain products on offer and maintain a high level of knowledge about our in-house software and third party tools alike.
  • Be prepared to take on additional ad-hoc responsibilities as required.

Requirements and Competences:

  • Two years working experience in a similar position in the iGaming industry.
  • Knowledge of anti-money laundering practices.
  • Able to identify online poker fraudulent activity and casino/sportbook bonus abuse.
  • Able to conduct, in person or online, training and demonstrations to prospective new clients.
  • Professional customer care skills.
  • Fluency in English, both spoken and written. Fluency in other languages is a bonus.
  • Highly organised character, pro-active, self-motivated, able to work on own initiative and eager to learn.
  • Working knowledge of Microsoft Excel and other MS Office applications.
  • Excellent data entry accuracy and attention to detail.
  • Be willing to work on-call on a rota basis.

To Apply

If this sounds interesting to you, send your CV to jobs@tain.com.

Recruiting for a Compliance & HR Officer

This position has now been slightly updated – you can find the updated position for a Compliance officer at https://www.tain.com/2016/08/recruiting-for-a-compliance-officer/

The Compliance & HR Officer is the main point of contact within the company for any questions and issues relating to the documentation of policies, processes and procedures relating to the HR practices and to the regulatory compliance operations .

Read more