Operations Executive (Live Casino)

We are looking for Operations Executives to join our LIVE operational team.

Candidate main tasks will include:

  • Oversee the studios adherence to rules and procedures
  • Analyse live dealer data and performance
  • Evaluate studio incidents & system errors
  • Monitor the user experience, issue/bug escalation and follow up with the technical until its resolved
  • Assist and follow up with the Support teams on any live casino queries that may arise
  • Relay information with relevant departments within the company
  • Establish and maintain cooperation between 3rd parties, tech and support
  • Manage projects and deadlines set by the direct manager
  • Performs other duties as may be assigned by the management

Must-have requirements:

  • Strong leadership skills and excellent communication skills
  • Extensive knowledge of the gaming industry especially live casino
  • Good command of both written and spoken English
  • Understanding the business and what drives growth
  • Abilty to work outside office hours / oncall and under pressure
  • Able to build strong and trusting relationships at all levels within the organisation

What we offer:

  • Health insurance
  • GYM
  • Mobile Allowance
  • Opportunities to progress within the company.

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading casino gaming platform, live casino, slot games, and a comprehensive sports book and odds feed.