Office Manager

Malta Full-Time

Responsible to – Head of Finance

Responsibilities
• Acting as a main point of contact for the Admin, assisting both internal and external
stakeholders, deal with correspondence, complaints and queries;
• Manage the office administration and oversee handling of incoming mail including logging of
legal contracts and documents;
• Supervise multi-disciplinary teams of employees including administration, receptionists,
cleaning, maintenance and security;
• Maintain COVID-optimized work environment by posting notices, and keeping stock
facemasks, hand sanitizers and other preventative essentials;
• Manage and coordinate the office, including the day to day requirements
• Help the Business to relocate to new offices and make decisions about leasing;
• Health and safety management in accordance with the local OHSA regulations including the
Health and Safety Policy and occupational risk assessments;
• Working closely with the Human Resources to support the employee wellbeing;
• Ensure the Employees are properly accommodated in a workplace that supports their needs
and expectations;
• Implementing and maintaining procedure guidelines and best practices together with the
team;
• Supporting the Management with office related projects;
• Draft reports and make written recommendations;
• Managing Company leased property – including procurement of new lease agreements,
renewing existing contracts;
• Manage the Company insurance and claims;
• Monitor and manage the major assets and technologies within the workplace to ensure
maximum return on investment;
• Book transport, flights and accommodation locally and overseas;
• Organise Company events and / or conferences;
• Manage budgets and ensure cost-effectiveness;
• Advising the business on increasing energy efficiency and cost-effectiveness;
• Overseeing building projects, renovations and/or refurbishments;
• Ensure that Employees are adhering to meeting rooms booking policies. Liaise between
internal employees;
• Any other adhoc duties as may be required according to the Company’s exigencies.

Requirements
• Three (3) + years of Office Management, administration or assistant experience;
• Excellent time management skills and the ability to wear multiple hats;
• Have great written and spoken English and proficiency with Microsoft Office tools;
• Have a keen eye for detail;
• Ability to multitask;
• Ability to work independently with little and / or no supervision;
• Strong organizational skills;
• Comfort in a fast -paced and diverse office;
• Patient and has a positive lets do it attitude

HR Executive

Malta – Full Time

Responsibilities

  • Responsible for providing HR administrative support on a day-to-day basis across recruitment, induction, remuneration, HR Policies and procedures etc;
  • Assist candidates in obtaining their work permit and residence card;
  • Responsible of the full onboarding and offboarding process including the administrative requirements;
  • Responsible for drafting contracts and agreements which are deemed necessary by the Company;
  • Ensuring that the Employee Personal Files are duly updated;
  • Issuing of HR related reports;
  • Be a point of contact in relation to Employment Law;
  • Be the intermediary and point of contact for all employees and management, guiding and advising both sides of the spectrum;
  • Liaise with the head of departments and with recruitment agencies for the recruitment process and aid and support during the selection;
  • Posting job adverts and organising CVs and job applications;
  • Interview candidates face-to-face and / or through telephone / online and support recruitment for different departments within the Company
  • Organising and scheduling interviews with all parties in a timely manner;
  • Provide the required feedback / updates to candidates / management on their application along the process;
  • Coordinate training and continuous staff development
  • Contribute to the development of HR Department goals, objectives and systems;
  • Any other adhoc duties that may be deemed necessary by the Company.

Requirements

  • Three (3) + years proven work experience within Human Resources;
  • Has good knowledge of Employment Law;
  • Proven experience with the full-cycle of recruitment;
  • Proven experience working on work permits
  • Solid written and communication skills in English
  • Have a growth mindset, and have a passion for positively influencing the team and people around them.

Service Support Officer

Malta | Full-time

Responsible To: Service Manager

Other Relationships: Pitboss, Training Manager

Scope & General Purpose of Job:

➢ The Service support officer shall be responsible for the monitoring of the gaming areas including all
cards and materials storage.
➢ Act as first point of contact with support teams, such as IT, NOC, Helpdesk and operators when required

Standards of Performance: (Duties of Position)
➢ Detects any procedural errors or suspicious activity and enforces all policies and procedures.
➢ Monitors tables and cards room continually to ensure adherence to gaming regulations and procedures
➢ Operates surveillance equipment to ensure accurate video documentation
➢ Evaluate studio personnel performance
➢ Co-ordinate maintenance activities
➢ Report problems or concerns to senior management
➢ Documents incidents outcome by compiling incident reports
➢ Act as first point of contact to the studio and 3rd parties
➢ Performs other duties as may be assigned by the management
➢ A complete knowledge of the rules and procedures of the games is essential.
➢ Responsible for the quality of the Games
➢ Carry out any other adhoc duties that might be required from time to time according to the
Company’s exigencies.

Occasional Duties: As Required
Hours of Work: Variable Shifts
Qualification Requirements: Previous casino experience. Minimum of 2 years’ experience in Casino industry
Quality Control: Performs quality control functions as per departmental standard.

Health & Hygiene: Maintains and cleans immediate work area. Conforms to uniform standards
required to respective departments.