Studio Specialist

We are looking for studio specialist to join our team at our Malta studio’s.

Malta | Full-time

Responsibilities:

  • Set up & operate new audio video hardware for the studio
  • Adjust the fidelity, brightness and contrast of the broadcast using various tools in order to optimise picture quality
  • Make noise analysis and perform ambient noise reduction for better broadcast quality audio
  • Design, suggest and modify equipment according to new games specifications
  • Prepare reports on testing of equipment and infrastructure for future programmed games
  • Maintain lab area
  • Record footage for tutorials
  • Edit graphics & video materials when needed
  • Train the studio technicians on how to use production equipment

Requirements:

  • Good working knowledge of English
  • Great communication and interpersonal skills
  • Able to work in fast moving & high-pressure environment 
  • Strong problem solving and analytical skills, inquisitive mentality and excellent level of detail.
  • A minimum of 3 years experience in a similar role

Skills & Education:

A degree or equivalent experience in recording arts or audio video productions. Electronic and electrical engineering will be considered a plus. This position demands an individual with considerable expertise on audio / video equipment and a thorough understanding of electricity and circuitry.

We offer

  • Health insurance
  • GYM
  • Mobile Allowance
  • Opportunities to progress within the company.

Email us your cv at jobs@amazinggaming.com

NOC ENGINEER – MALTA

We are looking for some NOC Engineer’s to join our 24/7 team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be supporting the systems of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide

CANDIDATE’S MAIN TASKS WILL INCLUDE:

  • Proactive monitoring of all production networks, servers, applications and services
  • Provide timely response to all incidents, outages and performance alerts
  • Categorize issues for escalation to appropriate technical/operational teams
  • Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
  • Single-Point-of-Contact for all communication in relation to production issues
  • Manage, maintain and improve ticketing system and surrounding processes
  • Notify customer and third-party service providers of issues, outages and remediation status
  • Other duties / projects assigned by management
  • Participate in a 24/7 shift rotation schedule being; day, night, rest, off

EXPERIENCE & SKILLS

  • Experience working in a 24×7 mission critical environment
  • Basic system administration skills on Linux and Windows Systems
  • Basic database administration skills (SQL)
  • Basic network troubleshooting skills
  • Ability to work on multiple tasks simultaneously and prioritize
  • Excellent interpersonal and communication skills
  • Willing to work shifts including weekends, in a 24/7/365 NOC environment
  • Previous experience in the gaming industry will be considered as an asset

Interested? Message us on Send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading casino gaming platform, live casino, slot games, and a comprehensive sports book and odds feed.

HR Executive – Malta

We are looking for an HR Executive to be based at our office in Malta and reporting to the Head of Finance , the HR Executive will be working closely with senior management and will be the main contact for all employees to provide first-level support and respond to day-to-day HR queries. This is a new role for the company with the possibility for the right candidate to grow and will be able to manage their own team.

Candidate main tasks will include:

Recruitment and Selection:  Be responsible of the full recruitment process, liaise with team managers and provide assistance and support at the selection process. Co-ordinate with recruitment agencies and attend interviews to ensure that the right person joins our growing team.

Onboarding process: Complete internal processes and documentation, assist new recruits on their first day of employment, prepare engagement forms and other statutory requirements related to new employment.

Employee Lifecycle: Be the point of contact to all employees and management, guide and advise employees with day-to-day HR related matters. Monitor and assist employees in making the best use of any benefits allowed.

Payroll Administration: Be responsible with the monthly payroll administration (including monitoring of sick and vacation leave and working hours schedules), implement any pay changes, new hires, resignations and working permit requirements. Will be responsible with monitoring and administering compensation and allowed benefits. As well as, preparing employment contracts, addendums and changes required to existing employment.

Provide internal guidelines to management: Build and maintain policies and procedures related to employment and employees well being. Also make sure that the office is safe and a healthy environment is kept for employees.

Employment Welfare: Be responsible and coordinate social team building activities. Be the link between the employees and senior management and also, the link between the different offices set outside Malta.

Experience & Skills


➢ Minimum 2 year experience in iGaming environment

➢ Diploma or equivalent in Human Resources or management

➢ Full understanding of HR functions and best practices

➢ Effective HR administration and people management skills

➢ Familiar with the Maltese employment laws

➢ Knowledge of payroll Software Indigo will be considered as an asset

➢ Excellent command of the English language

➢ Capable to work on own initiative

➢ Good and proactive communication

➢ Proficient computer literacy in word, excel, power point and emails

➢ Willing to learn as the role/industry is constantly changing

➢ Organised, detail-oriented, good work ethic,  stict confidentiality and integrity is a must

Recruiting a Helpdesk Agent

Tain is seeking to expand the Helpdesk team by on boarding a super star Helpdesk Agent. Operating from the Malta offices, the Tain Helpdesk provides 1st line support to its customers, suppliers and partners around the world. We are looking for an energetic person to join as part of this fast moving company in a fast paced industry.

The responsibilities include but are not limited to:

  • Acting as a first point of contact for all Customers and third party providers.
  • Handle customer communication in relation to incidents, service requests, roll-out of new features or other related matters in a timely and professional manner.
  • Liaising with other departments to resolve customer queries in a prompt manner.
  • Monitor TAIN’s products, and ensure the continuity of services provided to the customers.
  • Schedule and perform TAIN platform and products demonstrations to prospective clients and provide training sessions to newly signed clients as well as existing clients.
  • Keep up to date with all Tain products on offer and maintain a high level of knowledge about our in-house software and third party tools alike.
  • Be prepared to take on additional ad-hoc responsibilities as required.

Requirements and competences:

  • Two years working experience in a similar position in the iGaming industry.
  • Solid knowledge of Sportsbook, Live Casino, Casino games and platforms functionality.
  • Able to conduct, in person or online, training and demonstration.
  • Professional customer care skills.
  • Fluency in English, both spoken and written.
  • Highly organised character, pro-active, self-motivated, able to work on own initiative and eager to learn.
  • Working knowledge of Microsoft Excel and other MS Office applications.
  • Excellent data entry accuracy and attention to detail.
  • Be willing to work on-call on a rota basis and work on 24/7 shifts.

To Apply:

If this sounds interesting to you, send your CV to jobs@tain.com.

DevOps Engineer’s – Malta

We are looking for some DevOps Engineer’s to join our core team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be maintaining the systems and databases of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide

Candidate main tasks will include:

  • Build, install, configure and maintain systems in both physical and virtual environments
  • Implement and improve continuous delivery
  • Develop scripts and routines in order to improve and streamline operational processes, and automate tasks where possible
  • Application deployments and configuration management
  • Ensure systems, network and application availability
  • Provide technical support on escalated issues and liaise with developers where required
  • Take part in a rotating on-call schedule

Experience & skills

  • 3 years + of experience working in systems administration. Previous development experience will be considered an asset.
  • Strong knowledge of Microsoft or Linux based technologies.
  • Experience with git versioning platforms such as Gitlab.
  • Competency with ELK stack.
  • Good Exposure to Postgres, SQL Server, MySQL, Cassandra, MongoDB & Hadoop clustering.
  • Experience with virtualization technologies such as vMware and Hyper-V.
  • Experience with SAN administration.
  • Experience with Firewalls and load balancers.
  • Experience with monitoring  tools such as Prometheus, Grafana and Nagios.
  • Experience with automation tools such as ansible and puppet.
  • Experience with container technologies such as Docker and Kubernetes.
  • Experience with one or more of the following: Team Foundation Server, Jira , Confluence.
  • Experience with availability solutions such as Veeam.
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast paced environment.

Interested? send us your cv on jobs”at”tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.