Training Co-Ordinator (Live Casino)

We are looking for Training Co-Ordinator to join our LIVE team.

Scope & General Purpose of Job:

  • To train, plan, monitor, develop, implement, and asses training needs for staff individual.
  • Maintain awareness and knowledge of staff training and development.
  • To carry out company’s objectives, policies and mission.

Candidate main tasks will include:

  • Analyze organizational training needs and modify existing training programs or develop innovative new programs to meet the needs of our organization and employees.
  • Develop training materials as needed, including visual aids, multimedia learning tools and training manuals.
  • Liaise with management to understand all necessary aspects and needs of staff in training
  • Utilize a variety of methods such as demonstrations, workshops, meetings and on-the-job training to make continuous training and development an interesting and dynamic process.
  • Train team members in effective methods for dealing with employees and training them in their various responsibilities.
  • Evaluate the performance and teaching methods of the trainers, Provide recommendations for improvement in methods and training approaches.
  • Develop self and maintain knowledge in live gaming field at all times.

Must-have requirements:

  • Excellent communication skills
  • 2 years’ experience in a casino training environment
  • Proven experience with planning and organizing
  • Good command of both written and spoken English
  • Be flexible with the working hours
  • Able to build strong and trusting relationships with all members of the operation

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading casino gaming platform, live casino, slot games, and a comprehensive sports book and odds feed.

HR Executive – Malta

We are looking for an HR Executive to be based at our office in Malta and reporting to the Head of Finance , the HR Executive will be working closely with senior management and will be the main contact for all employees to provide first-level support and respond to day-to-day HR queries. This is a new role for the company with the possibility for the right candidate to grow and will be able to manage their own team.

Candidate main tasks will include:

Recruitment and Selection:  Be responsible of the full recruitment process, liaise with team managers and provide assistance and support at the selection process. Co-ordinate with recruitment agencies and attend interviews to ensure that the right person joins our growing team.

Onboarding process: Complete internal processes and documentation, assist new recruits on their first day of employment, prepare engagement forms and other statutory requirements related to new employment.

Employee Lifecycle: Be the point of contact to all employees and management, guide and advise employees with day-to-day HR related matters. Monitor and assist employees in making the best use of any benefits allowed.

Payroll Administration: Be responsible with the monthly payroll administration (including monitoring of sick and vacation leave and working hours schedules), implement any pay changes, new hires, resignations and working permit requirements. Will be responsible with monitoring and administering compensation and allowed benefits. As well as, preparing employment contracts, addendums and changes required to existing employment.

Provide internal guidelines to management: Build and maintain policies and procedures related to employment and employees well being. Also make sure that the office is safe and a healthy environment is kept for employees.

Employment Welfare: Be responsible and coordinate social team building activities. Be the link between the employees and senior management and also, the link between the different offices set outside Malta.

Experience & Skills


➢ Minimum 2 year experience in iGaming environment

➢ Diploma or equivalent in Human Resources or management

➢ Full understanding of HR functions and best practices

➢ Effective HR administration and people management skills

➢ Familiar with the Maltese employment laws

➢ Knowledge of payroll Software Indigo will be considered as an asset

➢ Excellent command of the English language

➢ Capable to work on own initiative

➢ Good and proactive communication

➢ Proficient computer literacy in word, excel, power point and emails

➢ Willing to learn as the role/industry is constantly changing

➢ Organised, detail-oriented, good work ethic,  stict confidentiality and integrity is a must

Front-End Software Engineer – Malta

We are looking for a Front-end Software Engineer to join our expanding team. Operating from the Malta office, having strong technical skills with an unbending desire to make things right, the candidate will be developing in relations to our gaming platform which drives dozens of gaming websites and provides sports events to hundreds of thousands of players worldwide.

Candidate main tasks will include:

  • Write well designed, maintainable, and testable code and integrate software components with the in-house gaming platform.
  • Prepares documentation as required such as release notes, comments and systems architecture.
  • Exercises discretion and independent judgment in the design and implementation of software applications.
  • Assures highest attainable level of system control and performance capabilities.
  • Unit test any code produced and handle the change management cycle until the new code is released to the production environment.
  • Participate actively in code reviews with an international team.
  • Manage multiple priorities with excellent follow-through to meet deadlines.
  • Carry out meetings and actively correspond with the team and stakeholders to clearly define and document requirements, accurately determine effort in terms of time and resources.
  • Suggest improvements that could improve operational efficiencies and guide users whenever requirements do not meet security, quality or performance standards.
  • Contribute to the continuous learning of the team to ensure improvement and increased efficiency.

Experience & skills

  • Bachelor’s degree in Information Systems or equivalent qualification.
  • 3+ years of development experience in Front-end technologies.
  • Interest in front-end design principles.
  • Strong grasp of Object-Oriented Programming and SOLID concepts.
  • Strong experience in ES6 and, React or Vue libraries.
  • Strong experience in basic web technologies such as HTML, JavaScript, SASS / LESS, CSS.
  • Strong understanding of source code version control systems with GIT experience.
  • Experience in Unit and Continuous Integration testing.
  • Experience in Webpack.
  • Experience in building scalable web applications.
  • Experience in REST services.
  • Experience with Agile (Scrum, or Kanban) Development.
  • Experience in working with Jira and Confluence.
  • Experience with automated and manual refactoring.
  • Experience in Microservices, Docker, and SQL knowledge would be an asset.
  • Knowledge of Microsoft or Linux based technologies with shell skills will be an asset.
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast-paced environment.
  • Great agile and team-player skills. Collaboration is a must.
  • Passionate about staying on top of current trends and best practices in software development.
  • Good reading and written communication skills in the English language – all code and documentation are written in English.

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

Recruiting a Helpdesk Agent

Tain is seeking to expand the Helpdesk team by on boarding a super star Helpdesk Agent. Operating from the Malta offices, the Tain Helpdesk provides 1st line support to its customers, suppliers and partners around the world. We are looking for an energetic person to join as part of this fast moving company in a fast paced industry.

The responsibilities include but are not limited to:

  • Acting as a first point of contact for all Customers and third party providers.
  • Handle customer communication in relation to incidents, service requests, roll-out of new features or other related matters in a timely and professional manner.
  • Liaising with other departments to resolve customer queries in a prompt manner.
  • Monitor TAIN’s products, and ensure the continuity of services provided to the customers.
  • Schedule and perform TAIN platform and products demonstrations to prospective clients and provide training sessions to newly signed clients as well as existing clients.
  • Keep up to date with all Tain products on offer and maintain a high level of knowledge about our in-house software and third party tools alike.
  • Be prepared to take on additional ad-hoc responsibilities as required.

Requirements and competences:

  • Two years working experience in a similar position in the iGaming industry.
  • Solid knowledge of Sportsbook, Live Casino, Casino games and platforms functionality.
  • Able to conduct, in person or online, training and demonstration.
  • Professional customer care skills.
  • Fluency in English, both spoken and written.
  • Highly organised character, pro-active, self-motivated, able to work on own initiative and eager to learn.
  • Working knowledge of Microsoft Excel and other MS Office applications.
  • Excellent data entry accuracy and attention to detail.
  • Be willing to work on-call on a rota basis and work on 24/7 shifts.

To Apply:

If this sounds interesting to you, send your CV to jobs@tain.com.