Quality Support (Live Casino)

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We are looking for Quality Support Officers to join our LIVE quality team.

Candidate main tasks will include:

  • Detects any procedural errors, potential cheating, or suspicious activity that maybe a treat to the company and enforces all policies and procedures.
  • Monitors sensitive areas such as table and cards room continually to ensure adherence to gaming regulations and in-house internal controls.
  • Evaluate studio personnel performance.
  • Report problems or concerns to senior management
  • Discuss inspection results with the product management and recommend necessary corrective actions.
  • Documents incidents results by compiling reports and logs
  • Performs other duties as may be assigned by the management

Must-have requirements:

  • Excellent communication skills
  • Operates surveillance equipment for extended periods of time to ensure accurate video documentation
  • Good knowledge of the gaming industry
  • Good command of both written and spoken English
  • Work in a 24/7 shift rotation
  • Able to build strong and trusting relationships with all members of the operation

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading casino gaming platform, live casino, slot games, and a comprehensive sports book and odds feed.

Software Engineer – Malta

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We are looking for Software Engineers to join our expanding team. Operating from the Malta office, having strong technical skills with an unbending desire to make things right, the candidate will be maintaining and developing on our gaming platform which drives dozens of gaming websites and provides sports events to hundreds of thousands of players worldwide.

Candidate main tasks will include:

  • Write well designed, maintainable, and testable code and integrate software components with the in-house gaming platform.
  • Prepares documentation as required such as release notes, comments and systems architecture.
  • Exercises discretion and independent judgment in the design and implementation of software applications.
  • Assures highest attainable level of system control and performance capabilities.
  • Unit test any code produced and handle the change management cycle until the new code is released to the production environment.
  • Participate actively in code reviews with an international team of developers.
  • Manage multiple priorities with excellent follow-through to meet deadlines.
  • Carry out meetings and actively correspond with the team and stakeholders to clearly define and document requirements, accurately determine effort in terms of time and resources.
  • Suggest improvements that could improve operational efficiencies and guide users whenever requirements do not meet security, quality or performance standards.
  • Contribute to the continuous learning of the team to ensure improvement and increased efficiency.

Experience & skills

  • Bachelor’s degree in Information Systems or equivalent qualification.
  • 3+ years of development experience preferably in a Java environment.
  • Strong grasp of Object Oriented Programming and SOLID concepts.
  • Strong knowledge of Java 7/8 language and core libraries.
  • Experience in Spring Boot, Maven, and Tomcat.
  • Experience with designing and building robust APIs and integrating third-party APIs (Soap/REST)
  • Ideally experience in Microservices, Docker and Continuous Integration.
  • Strong knowledge of SQL with exposure to Postgres or SQL Server.
  • Experience with web application development (Html5, CSS and Javascript). Preferably knowledge of any main JavaScript framework.
  • Strong understanding of source code version control systems with GIT experience being a strong plus.
  • Experience with automated and manual refactoring.
  • Knowledge of Microsoft or Linux based technologies with shell skills.
  • Experience in working with Jira and Confluence.
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast paced environment.
  • Great agile and team-player skills. Collaboration is a must.
  • Passionate about staying on top of current trends and best practices in software development.
  • Good reading and written communication skills in the English language – all code and documentation is written in English.

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

NOC Engineer’s – Malta

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We are looking for some NOC Engineer’s to join our 24/7 team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be supporting the systems of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide

Candidate main tasks will include:

  • Proactive monitoring of all production networks, servers, applications and services
  • Provide timely response to all incidents, outages and performance alerts
  • Categorize issues for escalation to appropriate technical/operational teams
  • Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
  • Single-Point-of-Contact for all communication in relation to production issues
  • Manage, maintain and improve ticketing system and surrounding processes
  • Notify customer and third-party service providers of issues, outages and remediation status
  • Other duties / projects assigned by management
  • Participate in a 24/7 shift rotation schedule being; day, night, rest, off

Experience & skills

  • Experience working in a 24×7 mission critical environment
  • Basic system administration skills on Linux and Windows Systems
  • Basic database administration skills (SQL)
  • Basic network troubleshooting skills
  • Ability to work on multiple tasks simultaneously and prioritize
  • Excellent interpersonal and communication skills
  • Willing to work shifts including weekends, in a 24/7/365 NOC environment
  • Previous experience in the gaming industry will be considered as an asset

Interested? send us your cv on jobs”at”tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

Operations Executive (Live Casino)

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We are looking for Operations Executives to join our LIVE operational team.

Candidate main tasks will include:

  • Oversee the studios adherence to rules and procedures
  • Analyse live dealer data and performance
  • Evaluate studio incidents & system errors
  • Monitor the user experience, issue/bug escalation and follow up with the technical until its resolved
  • Assist and follow up with the Support teams on any live casino queries that may arise
  • Relay information with relevant departments within the company
  • Establish and maintain cooperation between 3rd parties, tech and support
  • Manage projects and deadlines set by the direct manager
  • Performs other duties as may be assigned by the management

Must-have requirements:

  • Strong leadership skills and excellent communication skills
  • Extensive knowledge of the gaming industry especially live casino
  • Good command of both written and spoken English
  • Understanding the business and what drives growth
  • Abilty to work outside office hours / oncall and under pressure
  • Able to build strong and trusting relationships at all levels within the organisation

Interested? send us your cv on jobs@tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading casino gaming platform, live casino, slot games, and a comprehensive sports book and odds feed.

DevOps Engineer’s – Malta

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We are looking for some DevOps Engineer’s to join our core team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be maintaining the systems and databases of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide

Candidate main tasks will include:

  • Build, install, configure and maintain systems in both physical and virtual environments
  • Implement and improve continuous delivery
  • Develop scripts and routines in order to improve and streamline operational processes, and automate tasks where possible
  • Application deployments and configuration management
  • Ensure systems, network and application availability
  • Provide technical support on escalated issues and liaise with developers where required
  • Take part in a rotating on-call schedule

Experience & skills

  • 3 years + of experience working in systems administration. Previous development experience will be considered an asset.
  • Strong knowledge of Microsoft or Linux based technologies.
  • Good Exposure to Postgres, SQL Server, MySQL, Cassandra, MongoDB & Hadoop clustering.
  • Experience with virtualization technologies such as KVM, vMware and Hyper-V.
  • Experience with SAN administration.
  • Experience with Firewalls and load balancers.
  • Experience with monitoring  tools such as OpenNMS and Nagios
  • Experience with automation tools such as containers, ansible and puppet
  • Experience with one or more of the following: Team Foundation Server, Jira , Confluence
  • Experience with availability solutions such as Veeam
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast paced environment

Interested? send us your cv on jobs”at”tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

Recruiting a Windows Systems Administrator – Malta

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We are looking for a Windows Systems Administrator to join our core team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be maintaining the systems of our sportsbook platform which drive dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide.

Candidate main tasks will include:

  • Setup, support, maintain and improve our environments
  • Implement and improve continuous delivery
  • Task automation
  • Application deployments and configuration management
  • Ensure systems,network and application availability
  • Provide technical support on escalated issues and liaise with developers where required
  • Support trading operations
  • Take part in a rotating on-call schedule

Must-have requirements:

  • 3 years + of experience working in systems administration. Previous development experience will be considered an asset.
  • Strong knowledge of Microsoft based technologies.
  • Experience with virtualization technologies, including vMware and Hyper-V.
  • Scripting ability using Powershell and/or other scripting languages.
  • Experience with SAN administration.
  • Experience with Firewalls and load balancers.
  • Experience with monitoring  tools such as OpenNMS and Nagios
  • Experience with automation tools such as ansible and puppet
  • Experience with one or more of the following: Team Foundation Server, Jira , Confluence
  • Experience with availability solutions such as Veeam
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast paced environment
  • Working knowledge on servers running Linux operating systems will be considered an asset

Interested? send us your cv on jobs”at”tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

Recruiting a Technical Support Analyst – Malta

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We are looking for a Technical Support Analyst to join our technical team. Operating from the Malta office with broad  technical skills, the candidate will be supporting the technical operations of our gaming platform.

Candidate main tasks will include:

  • Use your technical skills to diagnose problems & troubleshoot bugs.
  • Use SSH and command-line shell commands to review server logs for troubleshooting, apply content and configuration updates, and other routine operational tasks.
  • Use MSSQL / Postgres SQL to analyze data within the platform database for reporting and troubleshooting.
  • Interface with the core teams for issue resolution.
  • Monitor & solve tickets using Atlassian JIRA & ServiceDesk.
  • Assist the TAIN helpdesk with technical queries & come up with resolutions.

Must-have requirements:

  • Experience troubleshooting web applications.
  • Understanding of Windows Server 2008/2012, Active Directory, File Sharing and User Access Rights.
  • Basic Understanding of TCPIP.
  • Ability to think analytically and methodically with attention to detail.
  • Understanding of best practices, with respect to security and compliance.
  • Flexibility, including effective handling of multiple, concurrent priorities.
  • Excellent oral and written communication skills.
  • Experience with Sql, Linux & Windows is highly desirable.

 

The successful candidate will need to demonstrate an ability to learn new technical skills that the job may entail.

Interested? send us your cv on jobs”at”tain.com

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

 

 

Recruiting a Linux Systems Administrator – Malta

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We are looking for a Systems Administrator to join our core team. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be maintaining the systems of our gaming platform which drive dozens of gaming websites and provides thousands of games and sport events to hundreds of thousands of players worldwide.

Candidate main tasks will include:

  • Build, install, configure and maintain systems in both physical and virtual environments
  • Daily monitoring, troubleshooting and upkeep all services to ensure maximum availability
  • Scheduled release deployments
  • Day-to-day operational tasks including application configuration changes and user administration
  • Develop scripts and routines in order to improve and streamline operational processes, and automate tasks where possible
  • Make recommendations to management for new equipment, upgrades and improvements in order to meet ongoing capacity and performance requirements
  • Provide technical support on escalated issues and liaise with developers where required
  • Take part in a rotating on-call schedule

Must-have requirements:

  • 3 years + of experience working in systems administration
  • Strong Linux administration skills ( preferably CentOS & Red Hat )
  • Very good working knowledge of Tomcat including installation, configuration and tuning
  • Experience with virtualization technologies, including mainly KVM and also VMWare
  • Scripting ability using Bash and/or other scripting languages
  • Solid knowledge of DNS, SSL, HTTPD, Syslog, SNMP, SMTP & LDAP
  • Experience with SAN administration
  • Good understanding of network related aspects including VLANs, NAT, VPN & firewall rules
  • Experience with monitoring  tools such as OpenNMS and Nagios
  • Configuration of backups involving NFS/CIFS storage and tools such as Bacula
  • Experience with automation tools
  • Ability to solve problems, think logically, take initiative and learn quickly in a fast paced environment
  • Working knowledge on Servers running Windows Server 2008 and 2012 is considered a plus

Interested? send us your cv on jobs”at”tain.com

 

About Company:

Tain is one of the most established content and technical services providers in the online gambling industry, having been founded in 1999. Tain’s strengths are its in-house products, including a market-leading gaming platform, payment gateway, casino games, and a comprehensive sports book and odds feed. Tain has also integrated top-tier game providers such as NetEnt, Evolution and Play’nGo.

Recruiting a JavaScript Developer – KIEV

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We are looking for experienced JavaScript developers with strong architecturals skills and desire to make things right. The candidate for this position will be responsible for developing gambling WL solution(web site with administrative panel which is multi-tenant, customizable and integrated to our platform products backends) in javascript/html5 from scratch. Candidate will mostly interact with team members in Kyiv and management at Sweden to develop White-Label solution on top of proven js frameworks. This web-site will be provided to hundreds of our customers and serve thousands of players. We are looking for a person who is highly initiative and proactive(in a good sense :) ).

Candidate main tasks will include(but not limited to):

  • designing frontend for our WL solution based on some existing PHP CMS code
  • extending new solution to meet latest API changes on backend
  • define architecture and approve design for WL solution
  • define delivery process
  • communicating requirements to backend developers and designers
  • participate in code review sessions
  • writing integration tests (yes we do TDD)
  • participate in delivering processes
  • interviewing frontend developers
  • bar crawling with devs time to time

Must-have requirements:

  • 3+ years in javascript/html5
  • understanding of multi-tenancy concepts
  • understanding of asynchronous client-server communication
  • good understanding of proven design approaches and patterns
  • good understanding of html5 technologies (including markup/styling)
  • good understanding of security(especially in web area)
  • experience in building reusable code
  • good communication skills
  • good written and spoken english(you will communicate with english-speakers)

Is-a-plus requirements:

  • PHP background(at least reading and understanding code)
  • experience in responsive design
  • background in gambling business
  • portfolio
  • basic linux commands

What you can expect:

  • new learning and development opportunities
  • competitive tasks
  • good coding culture(we are also friendly)
  • competitive salary packages(labor book)
  • medical insurance
  • paid vacations
  • occasional business trips

About Company:

Tain is one of the largest software gaming solution providers which has been around since the beginning of internet gambling. It started as a software development department for one of the first major online sports betting operators in northern Europe, but since then has grown into an independent online gaming platform provider, with established market and a number of profitable operators. Working in gaming sector offers an exciting combination of high load products and entertaining domain where its easy to grasp the basics, and yet the internals are deeply backed by mathematical models, so there’s always a space to learn.

The gaming platform development is driven by ultimate focus on technology and latest proven architectures and frameworks.

The company is taking agile culture very seriously! Working at Tain means high level of autonomy and responsibility, as the teams are truly agile with no real hierarchy. The development process is constantly changing from the time it was originally established by one of the most prominent pioneers of Agile world, shifting from Scrum to Kanban when necessary, while keeping XP as a priority, considering pair programming and test driven development as the most fascinating ingredients of software development process. On top of that, Tain knows that great developers are creative people who needs time to learn and try new things, that’s why all developers are participating in lab days with free snacks and drinks every month.

Recruiting a DataBase Administrator – Kiev

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We are looking for an experienced Database Administrator who will be supporting a team of Application Developers, Report/BI function and provide ongoing support to our international helpdesk.

With strong technical skills an unbending desire to make things right, the candidate will be maintaining the databases of our next generation gaming platform which powers dozens of gaming websites and provides thousands of games and sport events to hundreds of thousands of players worldwide.

Candidate main tasks will include (but not limited to):

  • Assist in the administration, management, and monitoring of all PostgreSQL database systems
  • Good understanding of Database Architecture
  • Ability to work on performance tuning, query optimization, index tuning of all PostgreSQL database systems.
  • Actively work with developers to solve database/application issues without compromising database best practices and work with them to promote changes to production
  • Proficient in Linux operating systems
  • Accountable for proper backup and disaster recovery procedures
  • Provide business with high level sql reports
  • Self starter, maintains a positive, “can-do” attitude
  • Ability to translate business requirements into technical requirements

What is required?

  • Strong SQL skills, ideally on PostgreSQL.
  • Understanding on PostgreSQL internals.
  • Experience in troubleshooting and resolving DB issues
  • Experience with development of data warehouse or analytical tools for business purposes
  • Thorough understanding Linux system admin skills and some experience in networking protocols.
  • Understanding on how to monitor and troubleshoot a PostgreSQL installation.
  • Know how to perform high availability setup and configuration on PostgreSQL and knowledge about different solutions/implementations.
  • Be able to advice on database design and know what constitutes a good or bad design.
  • Excellent analytical skills
  • Strong communication and interpersonal abilities

Work Hours:

  • Ability to work a flexible schedule based on department and company needs.
  • Rotate with other DBA to be on call to quickly fix issues that arise in our production and non-production environment

What is offered?

  • competitive salary
  • permanent contract (labor book)
  • comfortable office in historical center of Kyiv(2 metro stations nearby)
  • paid vacation
  • paid sick leave
  • medical insurance
  • team of high skilled professionals
  • lab day each month
  • cookies

To Apply:

If this sounds interesting to you, send your CV to jobs@tain.com.